September 2011
39 posts
5 tags
What Will the IT Help Desk of the Future Look... →
infoneer-pulse:
As anybody who’s spent long stretches of time on the phone with customer support knows, the help desk is one area of professional life that could use a refresh. This is true of external customer support departments, which are beginning to use social tools to augment their existing operations. It’s also true of the internal IT help desk.
We’re already seeing clues about the...
From Sand to Silicon: the Making of a Chip →
nyanmin:
Intel explains it step by step, very cool indeed!
“There is no reason why anyone would want a computer in the home.”
– Ken Olson, Present, Chairman and founder of Digital Equipment Corporation, 1977
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Facebook Racks Up 53.5 Billion U.S. User Minutes... →
infoneer-pulse:
Facebook had 140.3 million U.S. adult visitors last May, when the social networking site reached 70 percent of all active U.S. Internet users, according to a new Nielsen report. Moreover, U.S. adults collectively spent nearly 53.5 billion minutes on Facebook during the month, the firm’s researchers said.
With respect to the sheer amount of time users spent at the website last...
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“I have traveled the length and breadth of this country and talked with the best...”
– Editor in charge of business books for Prentice Hall, 1957
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There are lots of talented people on tumblr. I,...
“In total desperation, I called over to the engineering building, and I said,...”
– Grace Hopper
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“It would appear that we have reached the limits of what is possible to
achieve...”
– John von Neumann, 1949
Overheard In the Office by: loves three way...
Tech support rep: Okay, so go ahead and type in the url in the address bar.
Customer: Okay, uh, um, should I be on the internet?
Tech support rep: Yes.
Customer: Okay. Um. Okay. So uh, should I google "internet"?
“In an alternative universe, the Macintosh is the dominant computer life-form,...”
– Dave Watson
“The greatest technological invention of the 20th century has been the microchip.”
– Arthur C. Clarke 